SUPPORT FAQS
Frequenty Asked Questions
What is The Purple Haze?
The Purple Haze is a premium cannabis dispensary located in Denver, CO, dedicated to providing high-quality, lab-tested cannabis products. We offer a diverse range of cannabis strains and products to meet the needs of both recreational and medicinal users. Our commitment to quality ensures that our customers receive only the best cannabis products available.
What types of products do you offer?
We offer a wide variety of cannabis products, including:
High-quality cannabis flower that has been carefully cured to preserve its natural flavors and potency. Delicious cannabis-infused treats such as gummies, chocolates, and baked goods. Potent cannabis extracts like shatter, wax, and oils for experienced users. Convenient, ready-to-smoke joints made from our premium cannabis flower.
Are your products lab-tested?
Yes, all our products undergo rigorous lab testing to ensure purity, potency, and quality. We partner with reputable labs to test for cannabinoids, terpenes, pesticides, heavy metals, and other contaminants. Our lab reports provide transparency and assurance that our products meet the highest standards of safety and efficacy.
How can I view the lab reports for your products?
You can view lab reports on our product pages. Each product description includes a link to its corresponding Certificate of Analysis (COA). The COA provides detailed information about the cannabinoid profile, terpene content, and any detected contaminants, ensuring you know exactly what you’re consuming.
Do you offer any CBD products?
Currently, our focus is on THC-dominant strains and products. However, we understand the growing interest in CBD and are exploring the addition of CBD-rich products to our lineup. Please stay tuned for updates on new product offerings.
What are cannabinoids?
Cannabinoids are the active chemical compounds found in cannabis. They interact with the body’s endocannabinoid system to produce various effects. The most well-known cannabinoids are THC (Tetrahydrocannabinol), the primary psychoactive compound in cannabis that produces the “high” sensation, and CBD (Cannabidiol), a non-psychoactive compound known for its potential therapeutic benefits, such as reducing anxiety and inflammation. Other cannabinoids include CBG, CBN, and CBC, each with their unique properties and benefits.
Do you offer delivery or only in-store pickup?
We do not offer in-store pickup at this time. All orders are available for delivery only, with availability varying based on your location. Once you place your order, we’ll ensure it’s dispatched promptly for quick and convenient delivery straight to your door.
What payment methods do you accept?
We accept various payment methods to ensure a smooth and convenient shopping experience, including credit/debit cards and cash. Detailed payment options and instructions are available at checkout.
Can I return or exchange a product?
Due to the nature of our products, we do not accept returns. However, if you experience any issues with your order, please contact our customer service team within 48 hours of receiving your order. We will work with you to resolve any problems and ensure your satisfaction.
Is there a minimum age requirement to purchase from Purple Haze?
Yes, you must be 21 years of age or older to purchase cannabis products from The Purple Haze. We strictly adhere to all state and local regulations regarding the sale of cannabis products.
How can I track my order?
Once your order has been shipped, you will receive an email with tracking information to monitor your delivery.